FREQUENTLY ASKED QUESTIONS
I ONLY HAVE ONE TAPE
No problem! One tape transfer is $30. DVD copies are $5 a piece.
DO YOU TRANSFER OTHER TYPES OF TAPES?
Yes! In addition to VHS & VHS-C, I also transfer 8MM cartridge tapes, Mini DV tapes and Reel to Reel tapes. Please note that Reel to Reel transfers do not qualify for a volume discount.
WHAT IF I HAVE MORE THAN 75 TAPES?
If you have more than 75 tapes, we will have a consultation and work out a special price for you!
HOW LONG DOES IT TAKE TO TRANSFER MY TAPES?
It depends on how many tapes you have. I aim to deliver your files within 1-2 weeks, but this time can vary depending on how many tapes you have and how many other projects I'm currently running.
HOW DO I GET MY TRANSFERRED VIDEOS?
Each package comes with digital delivery via Google Drive. You also have a choice to get your videos on DVD and/or flash drive.
WHAT ARE THE PAYMENT OPTIONS?
We accept cash (for local business) credit cards, check, PayPal or Venmo.
HOW DOES PAYMENT WORK?
Upon start of the project, we require a deposit of 50% of the transfer price. After the transfers are complete, and the appropriate amount of DVDs/flash drives are determined, the remaining balance will be paid upon pickup of original tapes, and any and all DVDs/flash drives.
DO YOU OFFER REFUNDS?
Due to the nature of the transfer, editing and mastering process, along with the process of creating DVDs/flash drives, all orders are non-refundable.